As our society continues to change, policing services need to continue to assess the relevance of our present roles and responsibilities. We recognize that our community is no longer willing to be regarded as a passive recipient of police service and therefore we must reorganize our service delivery to be responsive. A community based policing process, provides us with the opportunity to respond to these societal changes.
Community policing is not a distinct program or collection of programs added on to existing police programs such as traffic law enforcement, drug enforcement investigation or crime prevention. Community policing is a philosophy of policing and a method of service delivery. It is a "mind-set" which forms the basis for the delivery of all police services. Community policing goes beyond the bounds of what has traditionally been known as policing: crime investigation, law enforcement and maintenance of order. These functions are still part of policing under this philosophy, but we the police, are also concerned with addressing unique needs and problems with the people we serve. In other words, community policing is "an interactive process between the police and the community to mutually identify and resolve community problems." The New Glasgow Police Service takes pride in being a community based policing service.
Efficiency is doing things right; effectiveness is doing the right things.